TokyoHelp
BrowseGuidesLog in

TokyoHelp

Neighbours helping neighbours across Greater Tokyo.

GuidesHow it worksThanks wallSafetyAboutPressTermsPrivacyiOS app (Japan App Store)

© TokyoHelp · 🇯🇵 Greater Tokyo

Guides/Daily life

Getting around Tokyo: taxis and share bikes

Tokyo's trains are famous, but sometimes you want a taxi or a bike. Both are easy once you know the small local quirks, like the door that opens by itself and the rule that you ride on the left.

6 min readChecked against official sources 2026-06-20

Contents

  • Taking a taxi
  • Share bikes (Docomo Bike Share and HELLO CYCLING)
  • Cycling rules and safety
  • Related guides

Tokyo's trains will get you almost anywhere, but they stop around midnight, they do not reach every door, and sometimes you are just tired or carrying too much. That is when a taxi or a share bike saves the day. Both are genuinely easy to use here, but a few small local habits surprise newcomers, like the taxi door that opens and closes by itself, or the fact that cyclists ride on the left and can now be ticketed for things like using a phone while riding. Here is the friendly version of how it all works.

Taking a taxi

  • Finding one: raise your hand for an empty taxi on the street (a red light or sign in the windscreen usually means it is free), or wait at a taxi rank (タクシー乗り場) outside stations, hotels and department stores.
  • Using an app: the GO app is the most widely used taxi app in Japan and works in English. You set your pickup and drop-off, see the car coming, and can pay in the app with a registered card.
  • The door: the rear left door opens and closes automatically. Do not pull or push it. Just stand back, let the driver open it, get in, and let them close it.
  • Telling the driver where to go: many drivers speak little English, so the easiest way is to show the destination on a map or as a written address or place name on your phone.
  • Paying: most taxis take cash, IC cards (Suica/PASMO), credit cards and often QR payment. The fare is shown on the meter, and there is a higher late-night rate in the small hours, so a midnight ride costs more than the same trip by day.
Do not touch the rear left passenger door. The driver opens and closes it for you with a lever. Reaching for it yourself is the single most common newcomer mistake, and you can knock it out of alignment or surprise the driver.

Share bikes (Docomo Bike Share and HELLO CYCLING)

  1. 1Pick a service and install its app. The two big docked networks in Tokyo are Docomo Bike Share and HELLO CYCLING; register with a phone number and a payment card.
  2. 2Open the app to see a map of nearby ports (the parking docks where bikes live). Reserve a bike at a port that has one available.
  3. 3Unlock the bike at the port using the PIN code or IC card the app gives you, then ride.
  4. 4When you finish, park inside a designated port and lock the bike: slide the rear-wheel lock lever to LOCK, then press the ENTER (return) button on the bike's control panel. After that, confirm the return in the app or via the email/receipt. You can return to ANY port in the same network, not just where you started, but it must be a real port. Important: if you do not lock the bike and press the button, the rental keeps running and you keep being charged, even if you closed the app.

Cycling rules and safety

  • Ride on the LEFT side of the road. Bicycles are treated as vehicles in Japan, so you go the same direction as cars on your side.
  • Use a front light at night, and keep a rear reflector or light. Riding with no light in the dark is an offence.
  • Since April 2026, cyclists aged 16 and over can be ticketed (the new blue-ticket system). Holding and using a phone while riding carries a fine; riding with an umbrella, or with earphones so loud you cannot hear around you, is also prohibited.
  • Park only in a 駐輪場 (designated bicycle parking). Bikes left in no-parking zones get impounded, and you pay a removal fee to get yours back.
  • Helmets are strongly encouraged for all ages (an effort duty), even though there is no fine for adults riding without one. Wear one if you can.
Can I pay for a taxi with my Suica?
Usually yes. Most Tokyo taxis accept IC cards like Suica and PASMO, as well as cash, credit cards and often QR payment. If you are low on IC balance, cash is always a safe backup.
Do I have to return a share bike to the same port I took it from?
No. With docked services like Docomo Bike Share and HELLO CYCLING you can return the bike to any port in that same network, then finish the return in the app. Just make sure it is an official port.
Is it really illegal to check my phone while cycling?
Holding and using your phone while riding can now get you a ticket and a fine under the rules that took effect in April 2026. Stop and put a foot down if you need to look at a map or message.
  • GO taxi app (official, English) - how it works and payment↗ (opens in a new tab)
  • HELLO CYCLING (official) - find ports and how to rent↗ (opens in a new tab)
  • Docomo Bike Share (official) - service areas and how to use↗ (opens in a new tab)
  • Tokyo Metropolitan Police - cyclist tickets and traffic rules↗ (opens in a new tab)
  • Tokyo Metropolitan Police - riding on the left (bicycle navigation)↗ (opens in a new tab)

Related guides

  • →Riding Tokyo trains & subways: IC cards, how to ride, and etiquette
  • →Riding City Buses in Tokyo: Toei and Community Buses
  • →Tokyo Nights Out: How to Go Bar-Hopping (and Get Home) Safely
  • →Owning and Driving a Car in Tokyo: What to Know First

Don't want to do this alone?

Post a free request and a neighbour who's done it can come with you, translate, or make the call — in your language.

Ask a neighbour for help →

Get the Tokyo newcomer guides by email

New trilingual guides on living in Tokyo, straight to your inbox. No spam, unsubscribe anytime.

Related guides

Daily life6 min read

Stretching your yen in Tokyo: a frugal-living guide

Tokyo can feel expensive, but everyday life here is full of quiet ways to spend less — cheap set meals, half-price stickers in the evening, 100-yen shops, budget phone plans, and free parks and views. Here's a friendly starter map.

Daily life7 min read

Understanding Japanese Work Culture: What to Expect at Your Tokyo Workplace

A warm, practical orientation to everyday Japanese workplace norms — punctuality, hierarchy and keigo, group harmony and nemawashi, exchanging meishi, nomikai, the hanko, and attitudes to leave and overtime. Plus where to turn, free and in your language, if a real work problem comes up.

Daily life6 min read

LGBTQ+ Life and Support in Tokyo

A warm orientation for LGBTQ+ newcomers to Tokyo: community and Pride events, the Shinjuku Ni-chome neighbourhood, counselling and helplines, and the same-sex partnership certificate that a growing number of wards now offer.

2026
TokyoHelp
Browse
Guides
Log in